Sales Management Professional Diploma
With the rapid changes and the rise in competition the purchasing behavior of people, the need for a professional sales manager is very important. This Capital Business School Sales Management Professional Diploma is designed to prepare participants with the most advanced knowledge, theories, and practices while focusing strongly on practical real-world applications. This diploma course will provide support to learners in achieving organizational goals in an environment that’s professional and competitive, as well as offer learners with knowledge, skills, and behavior required to be an active sales manager at all level in order to effectively function.
This professional diploma course will introduce participants to the roles of sales in the world today, and how vital selling is, in every aspect of business. Participants will learn how the features internet platforms, such as websites, forums, live chats, and social networks like Twitter, Instagram, Facebook, Snapchat, among others allow customers to participate in the modern sales process. This Sales Management professional diploma course will provide learners with a systematic training in sales management and development opportunities. This program emphasizes on the practical application through case studies on local and international businesses and lectures. Participants will also learn the skills and tactics that are important to be efficient, successful, and prepare for them to have a promising career as a sales manager.
This professional diploma course in sales management will teach participants about the tools in customer relationship management and how they can be used to organize all interactions between customers. they will also learn about adaptive selling which allows sales personnel to listen attentively to customers, understand what they need and adapt conversation and presentation accordingly. Participants will also learn how to apply ethical behavior in a business environment and how ethical behavior abide by appropriate laws and regulations.
At the end of this diploma course, participants will be awarded with Sales Management Professional Diploma, and will also be able to:
Motivate employees, by working with them to set and meet sales goals.
Take sales numbers and analyze them to find weaknesses in the system, cost-saving opportunities, and redundancies.
Use good analytical skills that will help in setting proper goals and determine pricing.
Use customer service skills to speak with dissatisfied customers, or entertain high profile clients.
Establish sales objectives by forecasting and developing annual sales quotas for regions and territories
Project expected sales volume and profit for existing and new products.
Establish and adjust selling prices by monitoring costs, competition, and supply and demand.
Contribute to team effort by accomplishing related results as needed.